Refund policy
Returns + Refunds
We are serious about your skincare. If you are not happy with your empyri products within 30 days of purchase, please return the unused portion and we will be happy to remit your account for the full amount of the purchase less the cost of shipping. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Shipping
To return your product, you should mail your product to: 1331 Hyde Park Road , Unit #3, London ON N6H 5M5, Canada
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
We are serious about your skincare. If you are not happy with your empyri products within 30 days of purchase, please return the unused portion and we will be happy to remit your account for the full amount of the purchase less the cost of shipping. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Shipping
To return your product, you should mail your product to: 1331 Hyde Park Road , Unit #3, London ON N6H 5M5, Canada
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.